Home' Border Enterprise : June 2015 Contents 2015 ENTERPRISE DIRECT 23
Keep an eye on your
THE advent of the information age and rapid
developments in technology has brought
its own set of issues for businesses and
It is increasingly important that enterprises
take every precaution to protect their
interests including stock and equipment
control, theft protection, workplace safety
and compliance and staff management.
As the name implies, Albury-based firm
Covert Observations specialises in providing
corporate surveillance and investigations to
give owners and managers peace of mind and,
in many cases, improved profitability.
The owner and primary investigator of
Covert Observations spent time in the
NSW Police where he acquired investigative
methodology and evidence gathering skills.
He later joined the Australian Defence Force
(ADF) where he served as a full-time infantry
soldier, successfully completing the Special
Forces selection course and, subsequently,
a tour of Afghanistan. After leaving the
ADF, he worked as an investigator helping
combat insurance fraud and later with local
governments to reduce appropriation of plant
This experience and expertise means that
Covert Observations has been instrumental
in reducing premiums for businesses,
particularly those that are self-insured, mainly
by verifying employee injury and illness
This has resulted in the scope of Covert
Observations expanding into the provision of
By employing a specialist third party, such
as Covert Observations, the emotional and
psychological stress involved in monitoring
activities on owners and managers is reduced.
Corporate surveillance protects the interests
of a company by using various forms of
employee monitoring to make sure all policies
and procedures are being followed and that
employees are conducting themselves and
their use of company property in a manner
that is considered ethical and legal.
The operational team conducts its
investigations with the strictest of confidence
and with absolute discretion. During the
assignment, the client is kept abreast of the
progress at agreed intervals.
Covert Observations is the primary full-time
private Investigator firm based on the Border.
As the Australian workforce continues to change over time and adapt to
changing market in uences. One trend which continues is the use of on-
hire workers by businesses as part of their overall attraction strategy and
there is good reason for this trend.
The needs of an organisation change frequently and often unexpectedly.
The main bene ts of utilising on-hire workers are:
A) to cover employee absences such as illness, holidays or parental
leave at short notice.
B) to manage uctuations, whether unexpected or temporary, due to
seasonal and other factors.
Improved quality, retention and productivity arising from the experience
and usage of on-hire workers will help eliminate the following indirect
costs to business.
• Recruitment and selection costs for the leaver and new employee
• Cover while the role is vacant
• Disruption to the team and business
• Opportunity cost to the business
• Induction of the new employee
• Training and development of the new employee for the same role
• Costs for administration of the leaver
The use of on-hire workers can be frequently more effective than a
direct recruitment process whilst offering skilled solutions to a business'
Regardless of the various internal justi cations it is clear that the use of
on-hire workers will deliver lasting and signi cant bene ts to businesses
across all industries.
Suite 2, 463-467 Kiewa St, Albury
Ph: 02 6058 0500 | www.extrastaff.com.au
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