Home' Border Enterprise : Winter-Spring 2010 Contents 10 enterprise
SMALL Border businesses are keeping
abreast of the latest communication
means --- according to Reconnect
Communications' Ben Quick.
"We are seeing more and more
businesses wanting to keep ahead of the
technology, which is great,'' he said.
He said effective communication was integral
to the success of their operations.
"We are seeing more offices taking the
integrated approach and wanting us to help
them with unified communications,'' he said.
"In some instances the user simply has one
inbox for voicemails, emails and SMS: it is a
"It is an integrated office from email to SMS to
a desktop computer.''
Mr Quick said VoIP or Voice over internet
protocol was also a popular communication tool.
"This is great for small business
communication --- particularly where there is
more than one branch,'' he said.
"It enables more functional production
Mr Quick said Reconnect Communications
could install phone systems into buildings that
were completely wireless.
"This is great for buildings that may
have a heritage listing as we can install a
communications system for them that is totally
wireless with no need to install cabling into walls
Mr Quick said businesses were realising that
effective means of communication resulted in
keeping costs down.
"These businesses are getting smarter in terms
of their operations --- for example businesses
that used to have reps on the road all the time
are changing the way they are working ---
thanks to advanced communication,'' he said.
"They might still go out and visit their A-grade
customers but the B- and C-grade customers
will be contacted via a phone hook-up.''
In the rapidly
evolving world of
keeping ahead of
the trends is a must.
l Reconnect's Ben Quick says effective communication systems help keep costs down.
Mr Quick said communication was also about
"Businesses are utilising more vehicle tracking
"These can be used by truck drivers, plumbers,
electricians and a range of other businesses.
"It not only shows where the vehicle is but can
help with the quick despatch of jobs.''
He said the diverse range of communications
had boomed in the past five years.
"Voice communications are really taking over
and rapidly evolving,'' he said.
"Communication means like the traditional fax
are really becoming second rate.''
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