Home' Border Enterprise : May 2012 Contents MAY 2012 ENTERPRISE DIRECT 31
ED GILT EDGED
Consumer law cuts
BORDER businesses now have legal
protection similar to that of consumers
when they buy goods or services.
The Australian Consumer Law (ACL)
introduced a set of consumer guarantees
last year which apply to goods and services
purchased by consumers.
The consumer guarantees framework
provides statutory rights that apply
automatically when consumers buy, lease
or hire goods or services and outlines the
circumstances where a business is required
to provide a remedy to a consumer if those
rights are breached.
However, under the ACL businesses that
buy goods and services are also protected
by these guarantees.
"Your small business has rights when it
comes to refunds, repairs and replacements
in the same way as a consumer," said
Consumer Affairs Victoria Director, Dr
"These rights are available on products or
services that cost up to $40,000, products
or services that cost more than $40,000
and are of a kind usually purchased for
domestic, household or personal use
and vehicles or trailers primarily used to
transport goods on public roads.
"The consumer guarantees do not apply to
goods that your business buys to re-sell or
transform into a product to sell.
"For example, if a business buys a printer
that costs up to $40,000 for use in the
business, it can rely on the consumer
guarantees if there is a problem," Ms
Noone said. "If it bought the printer to
resell to consumers, it cannot rely on the
If your business buys a product or service
and something goes wrong, Consumer
Affairs Victoria may be able to help. It
also offers a resolution service to help
businesses with consumers.
Consumer Affairs Victoria Director, Dr Claire Noone
says that businesses are also covered by consumer law.
lbury Galvanizing Pty Ltd
O Box 421 Jindera
ot 1 Davis Drive
• Same day Quotes available
• Fast turnaround
• Stockist for "Rinograting" floor
grating & Stanchions
Now Bigger, Better and Faster!
the Furphy Group
• Hot Dip Galvanizing to
• Pick-Up & Delivery available
• Corrosion & Rust protection
• Professional technical assistance
"Giving your steel a brighter future"
Ph: (02) 60263742
Fax: (02) 60263752
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